Complaint status

Transparent status of client complaints.

This page displays complaint status information for Dhanvriddhi Research. Replace the placeholder counts below with actual complaint data before publishing.

Current SummaryAs on DD Month YYYY
0Pending at beginning
0Received this period
0Resolved this period
0Pending at end
Status table

Investor complaint status.

Use this table for monthly or periodic complaint reporting. Add real figures and the correct reporting period before publishing.

Complaint Status for the Month / Period Reporting Period: DD Month YYYY to DD Month YYYY
Sr. No. Particulars Number of Complaints Remarks
1Pending at the beginning of the month / period0Replace with actual data
2Received during the month / period0Replace with actual data
3Resolved during the month / period0Replace with actual data
4Total pending at the end of the month / period0Replace with actual data
5Pending complaints older than 3 months0Replace with actual data

Note: This is a placeholder format. Please confirm the latest required table format with the firm's compliance professional before publishing.

Complaint categories

Common complaint areas tracked by the desk.

SERVICE

Service delivery

Issues related to communication, updates, support timing or subscribed service delivery.

PAYMENT

Billing and payment

Issues related to fees, invoice, subscription period, renewal or cancellation request.

DISCLOSURE

Compliance documents

Requests or concerns related to disclosures, terms, risk warnings or registration details.

SUPPORT

General support

Client account, communication preference or administrative support concerns.

How to raise a complaint

Use the grievance process for new concerns.

1

Email details

Send complaint summary, registered contact and supporting proof to grievance@yourdomain.com.

2

Receive reference

The team should acknowledge the matter and provide a reference number as per policy.

3

Track resolution

Follow up with the reference number or use the escalation process if unresolved.

Escalation through SEBI SCORES

Investors should first take up grievances with the concerned entity. If the grievance remains unresolved, investors may use SEBI SCORES at scores.sebi.gov.in to lodge, track, review and provide feedback as per the process available on the portal.

Need help with a complaint?

Use the grievance redressal page for complaint submission details, required documents, escalation levels and contact information.

Open Grievance Page